left frame Right Frame
Aquaminds FAQ

Why can't I open the Page folio or NTZ archive I downloaded from my web mail account?

If you are trying to download a Page Folio or NTZ file using Safari, ctrl-click on the link and select "Download linked file" in order to get the file correctly. Safari will attempt to de-compress gzipped data when downloading files by clicking directly on their links. This causes files to arrive corrupted and unable to be opened. The ctrl-click method overrides this behavior and delivers a valid file.

Click here to return to the main FAQ page.

dotted line

Report a Bug, Ask a Question or Send Feedback

Lost a License? Click Here to Retrieve it!

baseline
Copyright ©2012 AquaMinds, Inc. All rights reserved. | Privacy Policy
Copyright notice - AquaMinds, AquaMinds NoteTaker and AquaMinds NoteShare are registered and copyrighted - 2012 - AquaMinds Software Corporation.