left frame Right Frame
Aquaminds FAQ

How do I repair or fix a notebook that is not opening, displaying or saving properly?

Please clear the recents list, which means deleting all the NoteTaker preferences files first which are located in your Finder directories:

~/Library/Preferences/com.aquaminds.NoteTaker.*

~/Library/Containers/com.aquaminds.NoteTaker

~/Library/Containers/com.aquaminds.NoteShare

~/Library/Group Containers/8F48HWC35E.NoteShareCommon

~/Library/Preferences/com.aquaminds.*

~/Library/Containers/com.aquaminds.NoteTaker/Data/LibraryPreferences/com.aquaminds.NoteTaker.*

For NoteTaker,

~/Library/Containers/com.aquaminds.NoteTaker

~/Library/Group Containers/8F48HWC35E.NoteShareCommon

~/Library/Preferences/com.aquaminds.NoteTaker.*

Once you have trashed and removed these Preference files then re-start your System and re-launch NoteTaker or NoteShare.

NOTE: If you are not able to see any of the files or can't locate them, they may be hidden. Use the Terminal app from the Utilities folder to unhide them. Once Terminal launches and you see the prompt; please type or copy/paste the following command and then press return to execute:

chflags nohidden ~/Library/

Click here to return to the main FAQ page.

dotted line

Report a Bug, Ask a Question or Send Feedback

Lost a License? Click Here to Retrieve it!

baseline
Copyright ©2012 AquaMinds, Inc. All rights reserved. | Privacy Policy
Copyright notice - AquaMinds, AquaMinds NoteTaker and AquaMinds NoteShare are registered and copyrighted - 2012 - AquaMinds Software Corporation.