left frame Right Frame
Aquaminds FAQ

I don't see my notebook when I launch NoteTaker or NoteShare? What should I do?

Please follow these instructions carefully to restore your notebook:

1) Quit NoteShare and/or NoteTaker

2) Locate the notebook in the Finder

3) Select it

4) Perform a Control right click with your mouse to display the Contextual Menu

5) Show Package Contents

6) Delete the Index_v2 folder

7) Close the Finder Window

8) Launch NoteShare or NoteTaker

9) The notebook should re-index which may take a few minutes

 10) Re-import any attachments if prompted

Click here to return to the main FAQ page.

dotted line

Report a Bug, Ask a Question or Send Feedback

Lost a License? Click Here to Retrieve it!

baseline
Copyright ©2012 AquaMinds, Inc. All rights reserved. | Privacy Policy
Copyright notice - AquaMinds, AquaMinds NoteTaker and AquaMinds NoteShare are registered and copyrighted - 2012 - AquaMinds Software Corporation.